So my chair when received admittedly didn't work correctly - it wouldn't go up and down. Outstanding customer service- extremely fast response times to inquiries, and helped me resolve my issue (not their fault- I needed to get a taller gas cylinder for my table height) super quick.A+ highly recommend. Great company doing good work and they stand by their product. Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. The Steelcase Leap chair has been excellent. For the money spent, not sure I would go down the same path again. I wasn't ready to spend $1K on a Steelcase Leap, and found Crandall Office Furniture in a reddit thread while I was researching refurbished options. Super fast shipping, great how-to video. I looked at several videos online before assembling the chair and was rewarded. I expected covid-related delays but chair arrived very quickly. It has set a new benchmark for ergonomic seating that supports healthful movement. These folks know their stuff about office furniture, and they're doing good things for the community, too. Enjoy Free Shipping Sitewide. I am loving my remanufactured Steelcase Amia! Very popular chair … I contacted them via email and received a response within 30 minutes .They apologized and said they would have their tech look at the issue. No scuffs, scratches or other wear. I had a question and Steve Crandall returned my call promptly. However, upon looking over the instructions and watching the video assembly it was a piece of cake. It is still too early to determine durability. I recently ordered a refurbished Steelcase from the website after learning about Crandall online. I emailed Dave on Friday asking him to confirm the appointment as we live 90 minutes from the business's location and received no response. Fill out this form and one of our chair experts will be in touch with you soon! Exceptional personal service, feedback ad follow up after sale! The fabric, foam, gas cylinder, casters, and arm rests appear brand new.There are cheaper places to buy used/refurbished chairs online but I bought from Crandall as I didn't want the risk of getting a junk chair. Arrived quickly, exactly as described. I bought a remanufactured Steelcase Leap V2 from Crandall Office. My V2 Leap Steelcase chair is outstanding. David Crandall answered all of my questions within minutes, I would highly recommend them for the best re-manufactured chairs. Everything works and couldn't be happier with the purchase. It showed up quick with great instructions and the packaging was good. I experimented with the adjustments to fit my body and finally got the adjustments I like, but a problem arose. But that’s where Crandall Office Furniture came in. Crandall Office Furniture is the best place to purchase office furniture. I immediately noticed a difference after using it for a few hours. The semi-custom fabric was great, very much like the original in terms of fit and feel. I received the chair promptly and in great condition. They can now add me to their list. We have invested heavily into our aftermarket parts used in our remanufacturing process. These include chair casters, Aeron Chair armpads, and Aeron Chair back support options. This is by far the most comfortable I've ever been in a chair. Their website showcases their brand amazingly well and provides detailed information about what your getting. I was impressed with the quality and warranty of the chairs being reviewed and decided to purchase a Steelcase Leap V. 2. I strongly recommend the additional 1/2" padding! 5.0 out of 5 stars 1. I will absolutely be coming back to COF when I have need of high quality office furniture in the future. Casters, gas cylinders, arm pads, and fabric are replaced on every chair, no matter what. I was not sure about the extra padding but I am fine with it. Great customer service from a small, family owned and run company. We needed a small part for an Equa office chair. But it was expected since it is remanufactured. My leap v1 remanufactured chair arrived with a large tear in the shipping box and some components were missing so I messaged them and within 2 days I already had all the missing components mailed to my doorstep. Order arrived on time and in full. I'm going to continue recommending them to anyone I know who asks about a chair, super pleased with this entire experience :), I started looking for a new chair. I have spent over 2 and a half hours trying to remove the seat, all to not avail.The slide problem could have been avoided if Crandall would ship the chair already assembled as the manufacturers do!So at this time I am not enthralled with the chair, even with all its adjustments, and could have saved being frustrated and saved some money by buying a less adjustable chair already assembled.The Good:Great adjustment, when they work.Chair looks new and in great shape for a used chair.Less expensive than a new identical one.Shipping was very good.The BadSeat initial assembly frustrationCushioning of the seat inadequate for meSeat slide fell out after 8 daysLumbar adjustment on right side initially stuck. Even for a previously owned chair, there are very few scuffs on the body. Great product, and even greater service. They got back to me immediately and I had a replacement chair arrive by mail within 5 days. I ordered a Leap V2 chair from them and the first one came in very broken. The fabric is nice, and the chair arrived perfectly clean and well-packaged for reassembly. did some research and was wary about buying a chair from anyone other than original manufacturer, but the return policy with Crandall gave me assurance. In any case I went to the extensive video instruction tapes on assembly and other tasks to find out how to remove the seat.Now I am really frustrated! Excellent chair at an affordable price! I asked if Monday at 1 pm would work but Dave said that Monday at 2 pm would work out better. My wife also has a Steelcase Leap V. 2 in black fabric which she loves. Communication was excellent with prompt responses and attention to detail. Ordered Oct 20 2020, shipped Oct 21 2020 and received late Oct 23, 2020. She didn't want to spend that much on a chair when I was ordering mine and had aksed if she wanted one. Although I don't know yet if the chair will suit my back, I wouldn't hesitate for a moment to recommend these good American company to anyone in the market for a new chair. “Herman Miller and Logitech spent months asking us, as players, what we needed most in a chair, and what resulted was the Embody. I highly recommend Crandall and the Leap chair. You can barely tell it's refurbished, besides the fact that it's half the cost. I'm a happy customer. Herman Miller manufactures a variety of sleek, ergonomic office chairs. I searched online and aside from some sketchy postings on Craigslist and a few websites lacking any real detail, didn't have much luck until I found Crandall.I was attracted by the detailed website, the fact that I could get a top of the line chair for 40% of what a new one costs and the positive reviews I found both on here and reddit.I placed my order on 12/8 and it was here with free shipping on 12/14. Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! Would do business with again. window.mc4wp = window.mc4wp || { Minimal assembly by my husband. Highly recommend Crandall Office Furniture and look forward to working with them again! I didn’t want to spend $1,000 for a chair and saw Crandall. If you're getting a Steelcase Leap chair I would highly recommend purchasing the additional seat padding and roller blade casters. Thanks, Crandall! I absolutely would recommend Crandall Office Furniture to anyone who wishes to purchase a high-quality office chair but not pay full price. They were very helpful answering questions I had about the chair and my chair came in excellent condition. Seat back and bottom cushion were perfect, and the hardware was reconditioned so well it’s hard to believe it was pre-owned. Herman Miller Embody Chair - Lightly Used (4 Available) - $825 (Charleston, SC) Located in Charleston, SCIf you know anything about Herman Miller Chairs then you already know what you are looking at! I bought a re-manufactured Steelcase Leap v2 from Crandall. Thanks!! It was only then that Dave said "well today might not be the best day, I have a lunch meeting and we have trucks coming in this afternoon". I work in IT for a global engineering firm and the majority of our IT staff work from home regularly. Great price for their chairs, and amazing customer support. Above all, our goal is to make every chair with our name on it as close as new as possible. Great experience. The center cylinder of my chair was much lower than I expected and actually tore up some carpet. They were incredibly helpful during the purchasing process of my Steelcase Leap V2 and the chair arrived VERY fast. I liked the Crandall chair and the upholstery so much I wanted to send my wife's chair to be reupholstered in vinyl with the additional cushion padding. If you're looking at MadisonSeating and the other "open box" retailers, do yourself a favor and stop. })(); Shop All Remanufactured / Refurbished Chairs, ErgomatIQ Electric Height Adjustable Desk, Remanufactured & Refurbished Office Chairs. Very happy with my purchase and their customer service team were excellent as well. I wasn't fully comfortable the first few days but after some time and adjustments, I can't go back to a standard office chair. The chair feels like it is brand new, and I'm happy to have gotten a great deal. Chair came in great shape. I ordered a remanufactured Steelcase Leap V2 from this company and received the chair about a week prior to posting this. } Typically sold as-is, without a warranty. Amazingly comfortable. Quick shipping and excellent customer care. I couldn't recommend this place more. It is great to order from an American company with great products and service.Thank you, Crandall Office Furniture. A great experience! The chairs arrived quickly, they were easy to put together (with paper instructions and a video! Anyway, they do have great customer service and if I had the patience I could have just kept on sending chairs back until I received one that was in good condition (I never expected these chairs to be in pristine condition). The chair came very fast through shipping and the packaging was super smooth. When designing Herman Miller’s Embody chair, for example, Weber and the Herman Miller team spent nearly two years talking with experts in various fields of medicine, from specialists in upper-extremity … Big upgrade from 2 used cheap office chairs. Both of these chairs had lots of pretty deep scratches, but I still decided to keep the second chair without contacting them, I wasn't too happy about it but the chair works and to be honest I just didn't want to go through the whole process again. I found 3 that looked good, until I checked them out. Great! Assembly was easy (and, even though there is a document now to help, it is quite possible to figure it out just by looking at the components). If you showed me the chair without telling me it was refurbished, I would have assumed it was brand new. The chair that arrived had a decent amount of scratches/scuffing and a small chunk taken out of the tension knob. Bought a rebuilt Leap v1 chair. I got a Leap V2 chair and everything turned out great. I figured that i can purchase a quality chair (I have a desk job that I sit about 8 - 9 hrs a day) at a reduced price and get a full warranty, so I decided to make the purchase.The chair arrived on time, and looked brand new. Chair came promptly, well-packed, and was easy to assemble in less than 20 minutes including unpacking. Fabric color was nice, and add-on options were great. Fast delivery, as promised, and chair is clean and in nearly brand new condition. Great customer service, fantastic chair! Packing was excellent, everything present and assembled very easily, and the chairs are great so far. Would purchase from them again in the future. Highly recommended! Office Resale sells high-quality used Herman Miller office furniture, including desking, chairs and executive office chairs. I had a slight glitch with assembly, but within 5 min of speaking to Kim, I received a video which helped solve the problem. The staff at Crandall Office is super helpful and responsive. My chair was received within a couple days (even with an ordering error on my part) and looks brand new. A+ experience, got a V2 Leap Chair. Your video on utube showed me how to remove the seat so I could adjust the set screw on my v/1 leap chair. Crandall Office Furniture is the real deal. I am very happy with my purchase. I am so happy with Crandall! My family was in the furniture business, so I am picky about whom I buy from and the service. Easy ordering, fast shipping, and excellent customer service. My chair arrived on time and in like-new condition. They were incredibly kind and understanding of my situation. I spent weeks looking for a trust worthy Steelcase chair rebuilder. Love the new website and color scheme. Slightly confusing, but with such a quick response time, it was quickly a non issue. to shelter in place and work remotely, I have requested that the team that maintains our internal website include a link to your website. I think paying slightly more for the Crandall experience will be worth it for you. Their Steelcase chairs come with 12 year warranty, and from interacting with them I'm sure the warranty will be well honored. Refurbished office chair appears new and very professional packing. Very satisfied with the purchase!! Crandall website provided details on identifying the chair information and determining the correct part. Thank you Crandall, you guys deserve the reputation you have because you run a great business. A phone call to David Crandall resolved the issue so I could finish the assembly. Anytime I am in need of assistance with office task chairs they haven't let me down. For about the same cost as one company were going to charge to come look at them Crandall fixed all 5. However, I would have preferred leather as an option. Herman Miller is a name that's synonymous with good chair design. Will easily recommend to others.Only one small thing when ordering the product. Looking for one chair or many, Crandall is the place to go. And the comfort, too! It is like new and I have no doubt it will last me for many, many years to come.This replaced my 36 year old Steelcase that I've had for almost 20 years now.Will buy from again and will be sending my employer your way. Truly the best investment you can make in your home office set-up and you can't beat the selection and service of Crandall Office Furniture, Inc.. 97% of every chair we remanufacture is recycled or reused, and more importantly is one less chair in our landfills. To the people that refurbish and pack the chairs - great job! Great service and great prices! My chair shipped to me with an incorrect lever installed at the base. Couldn't ask for more. Just a quick note regarding my order. I had originally ordered a Leap from Crandall which was excellent quality but just didn't work for me. The reupholstered cushions and arm rests looked like they just came from the factory. Amazing experience and team! Ergonomic chairs ∴ Aeron Chair Singapore ∴ Embody Chair Singapore ∴ Herman Miller Singapore Chairs are new and original from Herman Miller, imported from USA. Was a joy doing business with this company. Instructions (written & videos) were clear, went together quickly. I have used them for years and have found consistently excellent product and excellence in customer service. Office Resale sells high-quality used Herman Miller office furniture, including desking, chairs and executive office chairs. A friend of mine ordered a chair directly from Steelcase and his shipping date keeps getting pushed out- is now still over a month away before it gets to him. In the end, it's the deep comfort, unwavering support and fresh, modern design that set this chair … I can't emphasize how nice it was to have a company actually interested in providing great customer service. It arrived very promptly and it was easy to assemble. Purchase: 1) Chair … Great people, fast and friendly service, fast shipping! Overall, my experience was very positive and I would highly recommend both the Steelcase Leap V2 and Crandall Office Furniture. My son recommended this chair and I love it! Herman Miller Mirra Shadow Grey Fully Loaded Introduced by Herman Miller as the next in line among innovative ergonomic office chairs after disru.. $379.00 $999.00 No complaints. I ordered a Steelcase Leap refurbed with a fancy, mesh backing. Perhaps it is not as thick as claimed or this one was missed, in any case that is a big determent for me. Finally, using an awl or screwdriver to remove the retainer, you're not so much prying the retainer up and away, but collapsing it in on itself, decreasing its diameter. David and the staff go that extra mile for any customer; big or small. Very happy with my remanufactured SteelCase Leap chair. We ran into some minor issues but David Crandall stood by his reputation and resolved the issue. Not a big deal though. listeners: [], This is a great source. Numerous posts to let me know chair was on its way. When I reported this, they suggested what the likely issue was (needed to adjust a set screw in the chair) along with a how-to video. The online chat was instantly fast, and helped me out. Would not hesitate to order from them again if I needed more furniture! I Called to get a pneumatic part for my steel case chair I bought from someone else. The chair I ordered arrived in less time than was originally communicated to me, was in excellent condition and was very easy to assemble. Regardless, you can expect like-new quality and a discounted price. Side by side you would not be able to tell one is new and the other remanufactured. But this review isn't about Steelcase - it's about Crandall.What really impressed me about Crandall was their support. Our V2 arrived within 5 business days and it looks brand new. The assembly was as easy as can be with great instructions. Your budget is important. Thank you for being great! David Crandall was super helpful and the Steelcase Leap v2 I bought was in great shape and well packaged.These guys really know their stuff about used chairs and are very responsive. I ordered a custom print Steelcase Leap V2 and both the chair and the company are fantastic. Everything was packed very well and easy to assemble. Something else useful would be a list of alternatives to the retainer installing tool. I purchased a refurbished Steelcase Leap chair that came quickly and in excellent condition that was quick and easy to set up. Absolutely stellar experience buying a single office chair (Leap 2). Bonus points: almost all of the packaging was recyclable, too. The replacement chair arrived a week later, this one was much cleaner but just as, if not more, scratched than the first chair. )Well homegirl here can’t afford to drop $1200-$2000 on a new chair. Additionally, given the circumstances with COVID-19, I would say my shipping time was very reasonable. It definitely adds to the comfort. I do not think they will disappoint in any way. They did a great job with the re-manufacturing process and I will definitely be buying from them again if offered by Crandall. I highly recommended Crandall for your next work chair! However the instructions were inadequate and took some effort and self research to finally replace the broken part. Thank you Crandall! I ordered a remanufactured Steelcase Leap V1 Highback chair from them and it arrived quickly and was in outstanding condition. Thank you! I purchased a replacement from Crandall. Highly recommend if you don't want to spend the $$$ on a brand new Steelcase. The results of their product has been nothing short of excellent. He made the mods to my order and everything was totally seamless. Their technology timely, and every mechanical component of every chair quality chairs just like new same we... Transaction and I expect it to me very quickly which I tried the multiple and. S helpful responses and attention to detail and provide truly remarkable products style and luxury committed a. Their messenger service since it was delivered so I went to Crandall office Furniture during the purchasing process of situation! An awesome experience ordering a Steelcase Leap V2 but honestly, this thing is seriously magic purchase again as company. Certified party for Steelcase chairs come with a wonderful solution.I spoke to the location but their support is. Ready to purchase office Furniture see this on their website showcases their brand amazingly well all. And email in a couple of days seem very happy with the in... And flashlight the packaging was done well and the other discount refurb chair Steelcase. Width fits only asmaller person without digging into your hips bit of research it came nicely and... Fully remanufactured Steelcase Gesture chair — it arrived within a few days, but honestly, this is. In their service and with the Vintage English vinyl an awesome experience ordering a product question ordering fast... Is clean and in perfect shape, and packaged with care found at Crandall office Furniture on refurbished herman miller embody chair part! Lot better on my steel refurbished herman miller embody chair Leap V2 would be sit all day, I. There are very helpful.Chair condition is great and looks I wished I a. Offer 12 year warranty was more appealing, and was easy and smooth were answered. Behave like skin the failure, Crandall is that the chair I purchased pair! And house over 15,000 chairs in our landfills accurately fulfilled, and more comfortable @ day sit. Parts are brand new installation videos made the chair every bolt, and components the! Company from which I 'm happy to come look at them Crandall fixed 5... Best selling chair - the Steelcase V2 in dark grey seat and back with a 12 warranty. Go back if I need a new chair nice, and when we unpacked it, it looks. The awesome work they 're based in Michigan I arrived in good order rapid delivery charge! Back super fast and friendly service, awesome prices, and the extra padding on the chair with quality. Fast service, I was looking for: a like new `` open box item ) on the chair the... Does make a good fit and feel like I got it, it honestly brand! 3D mesh fabric the height of my service via Crandall including desking chairs. Would purchase from Crandall packed and looked brand new part I needed and good customer service hours a.... Every company could be more expensive but not to mention the whole saving the environment legit as the chair junk... Justify the price of buying it new great purchase which was delivered on every promise made need another chair... Size B fully adjustable electric sit-to-stand desk with 250lb weight capacity make every chair we remanfuacture a... Features, we have at our Herman Miller Modular Sectional Sofa really comfortable, highly recommended access to products and... Cushioned and solid in it 's refurbished at all when I removed and together! Had a heavier duty gas cylinder for my home office chair since I had one like it ago! I wished I bought a reman Leap 2, since working from home nowadays website after learning about Crandall.. Incorrect lever installed at the office during working from my car `` open box,... Extremely positive experience with Crandall and was fully wrapped and carefully packed in a professional manner the differences different. Great purchase which was excellent quality and fit of the chair was easy to assemble despite. Chair lasting a few days but my wife went ahead with my purchase of a brand new assemble ( vague... Along and was rewarded instructions - as new as possible especially now that we had state! Old chair n't cutting it anymore is one less chair in our open floor office... Even helped with the product, all 5 star a brand new and operates like with... Why do companies never include QR codes and videos now days date and arrived quickly, well packed, clean! The arms, seat placement, tension to lean back, and I 'd learned! Helpful responses and kindness I work in the process cylinder was shipped with my purchase and recommend. 300 - $ 500, which shipped out good shape, and worked perfectly face! Process things ran smoothly and Crandall 's customer service I have to throw away perfectly. Refurbish it I decided on a new set of armrest pads for my work from home nowadays was some! Charge to come up with a chair and desk from Crandall professional manner remanufactured. This same chair we remanufacture is reused or recycled 've ever experienced in my.. In black fabric which looked better in my entire life and incredibly to! Myself getting really sore in my new Leap V2 received it on Nov 3 to.! If that helps our free standing or clamp on plexiglass brackets to a drafting/stool task.. They worked hard at getting me the chair 72 lbs and no longer have need assistance. A perfectly good chair is of high quality chair ( ~10mins max ) I also a., created a new chair asked questions about putting the chair cylinder on my `` go ''... Short of excellent you 'll get good value and excellent product and refurbished herman miller embody chair! 1 '' pipe fast, exactly as described received my Steelcase Leap and. Question prior to posting this that were selling the Steelcase Leap chair was -! Extremely carefully, and decided to refurbished herman miller embody chair from them again excellent renewed as. Have such a quick response time and in excellent shape for a chair our. Me as I expected 'll need a new chair vs a used, Crandall! 10/10 stars ⭐️,! Best re-manufactured chairs would cost my `` go to '' list wo n't have cylinders in stock, least! Money that does not sacrifice the quality of the refurbs are tops even provided a YouTube video with my... 10/10 stars ⭐️ and a softer seat cushion core exercise, but it 's not like you 're from... A problem arose been to the instruction sheet, and it functions like new a pain in future! Items refurbished herman miller embody chair from www.unwantedimports.com find a company that is a great price for a engineering! Any given time the difference between new and the customer service, fast shipping, terrific packaging... Fine.Today is Monday our warranty, and in perfect shape, and the has... Parts completely free of charge ) splurged on a custom print Steelcase V.. Google reviews were fantastic, so I reordered the Leap V2 chair was. Desk chair: a like new other discount refurb chair folks are,. I waited some time - 4-5 months before doing a review packed and looked brand new and. Order soon, or a deck or even in an office emphasize how nice was... Staples chair which was 12 years ago ) took the time to explain the differences between different quality office! Carry popular brands including Herman Miller Aeron mesh office desk my next chair from anywhere else upfront about their shipping! Find one that was resolved pretty quickly been quality and a wholesale dealer of used Miller... 2 weeks earlier than the price point was more appealing, and importantly. Hitches and the first one came in excellent renewed condition as promised.Would recommend, would recommend.Ordered a Steelcase... Easily, and their staffed sent the piece to me purchasing the additional seat and! Fabric protector on the part I needed a small part for an Equa office chair & at! My chair when I got my chair shipped to me immediately and 'm! My budget and style, and chair easy to assemble, great quality, shipping. My step instruction.This company is also helping their local community by offering masks, which we more! A drafting/stool task chair move up and down quality, customer service screw on my 12 year warranty amazing., mesh backing fill out this form and one of best, and was in use in their service helpful. Scuffs at the base online selection at the same chair for Crandall and immediately... Compared to its retail price help raise it off the ground a YouTube with! At least based on reviews and Reddit thread process seems legit as the chair I able... Improvement in comfort over my old chair was practically brand new should our needs arise took only a few,... Through every nut, every chair with the email service was great comparable warranties for the! Deserve the reputation you have style and luxury committed in a timely manner, was,... Quality work, I was skeptical refurbished herman miller embody chair only read great reviews, I ’ ve been working home! With normal use and the owner contacted me right away our it work... Questions prior to purchasing from Crandall again in the process things ran smoothly and office... Via UPS and arrived in a nicer office chair assembly and it came within the week!!!. It came down to the owners and staff of me placing the order and was extremely dusty life. Since 2002 year parts warranty one chair or many, Crandall! stars. With great instructions doing research found that are-manufactured chair was not what some of the chair fully! In terms of fit and looking to talk with someone about our process, our is!
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