Read more: Problem-Solving Skills: Definitions and Examples. Works with management and teams to establish project performance goals, metrics, and baselines. Any relevant professional experience5. Name and contact information2. 5 points), Fluency in a second UN language, such as Spanish or French, is an advantage (max. Doody insists that a resume should be impactful while still skimmable, or able to easily be skimmed by recruiters and hiring managers. Lead collaborative initiatives that develop creative solutions and improve sharing of ideas and work among internal teams and external partners, Oversee monitoring and evaluation efforts for KM through the use of data analysis, external benchmarking and other appropriate tools and techniques, Champion KM within the Firm by promoting the benefits of the Firm's KM initiatives and KM tools across practices and with key individuals, Establish best practices and implement new strategies for providing KM services to the Firm at a level commensurate with or superior to peer firms, Direct strategies to promote effective use of department services by making resources easily accessible and by providing training across offices and departments, Execute budget and cost containment strategies, contract negotiations, and vendor relations, Lead recruitment processes for Knowledge Management function to build the skill sets needed to execute on the strategy, Promote consistency and fairness; maintain open door policy and facilitate open dialog. The leads will also need to make sure that irrelevant articles are retired and old articles are archived, Make sure that lessons learned are being run and facilitate these meetings. Network security5. What Are Technical Skills? PHD and 4 years’ required experience, Minimum five (5) years of experience as a Knowledge Management Analyst and working with Knowledge Management Programs, Certified Knowledge Manager - CKM (Knowledge Management Institute), Manage the Knowledge Management professionals that reside in the Tampa, Florida office, Professional presence with the ability to build credibility and collaborate with business unit and corporate leadership alike, Strong leadership skills and presence; ability to proactively manage team/departmental needs, address fast-changing situations and manage change effectively, Demonstrated ability in building teams and managing colleagues across multiple remote locations, Work with business units to identify needs and work to continually align knowledge management efforts to their needs, Train new and existing users on how to use the Knowledge Management tools built within Salesforce, Keep application users informed about system functionality and enhancements, Creating and maintaining documentation on processes, policies, application configuration and help-related materials for users as database applications are developed, Salesforce Administrator Certification (ADM 201) required, Business Analyst and/or Managerial background, College degree or equivalent work/technical experience, Demonstrated ability to motivate and inspire teams, Exposure to a professional services environment a plus, Work with Flight Projects Directorate Management to set the direction of the program and areas of focus and to leverage unique opportunities for integrating knowledge management practices within the work of the Flight Projects Directorate, Integrate learning activities within the project life cycle and facilitate project and program compliance with agency directives relating to Knowledge Management, Review and comment on Agency directives relating to knowledge management and their potential impact on project-level activities, Support related GSFC efforts to identify “best practices” and to nurture communities of practice, Represent the Flight Projects Directorate within the Center-wide Lessons Learned initiatives, Partner with relevant organizations within GSFC to, Bachelor’s degree and eight years of relevant experience or twelve years of relevant experience in lieu of a degree, Directly manages the knowledge management staff including hiring, salary administration, addressing performance management problems and performance reviews, Leads and manages major projects with an overall accountability for project success. blogs, discussion boards), Support development and optimization of team sites for select practice areas, Facilitate the creation and distribution of metrics and analytics dashboards detailing the use and adoption of practice area sites and tools. Read more: Computer Skills: Definitions and Examples. Good knowledge and experience of SQL, preferably in Oracle, including stored procedures, functions and triggers. Ensure that the lessons documented are being incorporated into future initiatives, The leads will need to keep up to date with new technology and whitepapers on knowledge management to make sure that we continue on the path and make the capture and sharing as effective as possible, Administer the knowledge repository and work with the teams for ensuring close and effective integration with all data repositories, Identify more effective ways to use knowledge thereby improving customer experience and making processes easier to use, Complete individual assessments, provide guidance and mentoring, Ability to drive strategic change programs in a complex mature business, Excellent communication skills, oral, written and presentation, Management of complex systems and underpinning technologies, Consultancy skills at all levels of the business from Senior Business leadership to end-user, Ability to manage priorities and escalate where appropriate, Portfolio and project management principles and their relation to governance, Setting up, execution and facilitation of workshops, 2-3 years of knowledge management proven experience, Experience of working within a global program framework in a centralized team deploying to geographically, culturally and different sized markets, There will be an indirect reporting relationship with respect to the knowledge champions that will be within the lines of business, Collect and analyses information to produce background documents and reports for the two units, Assist the units to identify new ways of presenting information (including via blog posts, videos, infographics etc.,), Support the units to coordinate the work of various consultants and country offices in producing publications and knowledge products, Edit and provide comments to the draft reports produced by the units, Perform a backstopping role to in programme implementation including to systematically archive key documents, At least one year experience of relevant administrative or programme support experience, Familiarity with UNDP and/or UN system or other International organizations is an advantage, in particular knowledge of ATLAS, Experience in the usage of computers and office software packages (MS Word, Excel, etc.) Knowledge Management Specialists encourage professionals in an organization to share their knowledge and experience. Be skimmable. In this article, we examine 10 important skills to include on a resume, as well as tips on how to best craft the skills … Once you move on to the interview phase, you’ll have the opportunity to elaborate on additional skills not mentioned on your resume. While you can often easily determine hard skills to list based on details in the job description, selecting relevant soft skills is not always as clear. Related: 6 Universal Rules for Resume Writing. Software. Be sure to check out our guide on using resume adjectivesbelow to make sure you don’t make this mistake. Consult with business partners to drive optimal timing, process and communications, Facilitate resolution of Knowledge Mgmt feedback. Review metrics to define content gaps, Ensure alignment of content across processes and regions to ensure consistency, alignment, and reduce duplication of effort, Promote knowledge sharing through the organization's operational business processes and systems by strengthening links between knowledge sharing and the information systems, and improving integration among information systems in the organization, Facilitate seamless exchange of information across operational processes; Develop, implement, and monitor internal knowledge sharing through execution of formal processes for knowledge management and social collaboration in region, Ensure the Knowledge base content model; knowledge management processes & knowledge management transfer are executed in region to support identification and resolution of knowledge gaps, Improves team performance by building team cohesiveness, leading, mentoring, training and motivating in order to facilitate collaboration, ensure efficiency and full engagement, Full people management responsibility, including hiring, firing, promotions, performance and compensation management training and development, Participate in change management initiatives to ensure any communications, and other materials are consistent across Procurement Shared Services and comprehensive to meet customer needs, Redevelop/redesign any materials utilizing expert knowledge and customer feedback, Bachelor's degree and related experience required; Master's/MBA degree preferred, 5 years business experience in Procurement, Project management skills are required with proven track record including obtaining agreement on project definitions and priorities and ensuring that resources, capabilities, and processes are in place to deliver the project objectives on-time and per budget is required, In depth knowledge of Procurement systems and processes are required, Excellent written and oral communication skills and an ability to present and interact with the highest level of business leaders; Ability to build strong business partnerships; Must be proficient in the English language, Six Sigma Green Belt and/or Design Excellence certification preferred, Change management experience preferred including impact assessments, stakeholder analysis, communication planning/delivery, etc, Previous knowledge management or content management experience preferred, Experience and exposure to Global and matrix organizations preferred.Procurement, Provide knowledge management support to senior level managers within the Intelligence Community (IC), Collaborate with management on strategy integration efforts, applying community-wide participation and intelligence sharing, including virtual communications and community outreach and engagement, Optimize intelligence management efforts through the interaction and facilitation with virtual communities of interest, virtual community engagement on topics related to area of responsibility (AOR), promulgating lessons learned and best practices, and reporting metrics that assess progress against IC or USG intelligence strategies, Leverage virtual collaboration tools, including chats, blogs, wikis, bookmarks, RSS feeds, and SharePoint sites, 5+ years of experience with collaboration tools, 5+ years of experience in working with or in the intelligence community, Demonstrated experience as a Scrum Practitioner, BA or BS degree required or 8-12/Master 6-10 + years of experience with supporting IC collaboration efforts, Experience with IC research tools and databases, Possession of excellent oral and written communication skills, Possession of excellent analytical and organizational skills, Technical applications development and/or project management experience, Leads the design of knowledge management systems; formulates and defines system scope and objectives, Assists clients in defining knowledge content, organization, and key words, Prepares detailed specifications for knowledge management programs to include process definition for knowledge capture and management, Has full technical knowledge and responsibility for all phases of knowledge management applications and analyses, Manages the design of knowledge management user interface features, site animation, and special knowledge management features including enhancing the look and feel of the organization’s on-line knowledge management screens, Works with organization web designers, data managers and programmers to support and implement the organization’s knowledge management program, Requires an understanding of knowledge management principles, procedures and processes. for the BDL – roadmap; communication plans for owners/SME’s and users, Case Studies/References: capturing case study material and uploading to BDL; collaborating with Reference team to share case study knowledge and to capture offering success stories; supporting reference process with case study material, Training/Socializing: orienting the assets owners to the BDL, training bid teams on how best to use the BDL; maintaining KM guidelines, video, intranet site, and addressing ad-hoc training requests, Proven experience in knowledge management or information management field, Experience of working with company knowledge assets, Ability to collect/search content from various sources and merge into a cohesive response as required in the bid questionnaire, Ability to work independently and as part of the team, You’ve shown ability to effectively resolve problems, You have impeccable communication and organization, You’re available to work irregular hours including holidays, nights, and weekends, You possess excellent time management and multi-tasking skills, You perform beyond expectations in a fast paced and changing environment, You work well with a diverse team and maintain good working relationships, Your drive for results and high standards, Lead and manage the knowledge article inventory, ensure it is up to date, accurate, reliable, contains quality and is relevant and applicable, A minimum of 8+ years experience in Technology working in a strategy or business management capacity; experience supporting application development is a plus, Clear leadership skills and ability to exercise judgment and sound decision-making under pressure, Strong team player, ability to build relationships from both a business and technical point of view, Experience managing resources that are geographically distributed and culturally diverse; manage virtual resources where personnel do not have a direct line but we are dependent on their inputs/participation, Flexible, process-oriented, organized, with excellent analytical & troubleshooting skills, Proficient in Microsoft Office Suite of applications, Lead a team of high performing Assistant Managers in the Clients & Industries Knowledge Management team. Information Technology Resumes - Programmer Resumes - Pea Ridge, AR. Formats may include standard Microsoft documents (Excel, Word, and PowerPoint), electronic/soft copy matrices and/or web-enabled formats, Ability to produce products requiring little or no editing, Ability to work with senior officials, to build and sustain professional networks in a diverse, fast-paced, multi-task environment, and to manage competing priorities, Be adaptable and flexible to perform a range of tasks and work with many different offices and organizations in the Intelligence Community (IC), Be proactive in developing innovative ideas and in communicating them effectively to Government sponsors, Strong grammar that requires little or no editing, Assisting in developing and maintaining databases and automated diagnostic tools; create custom graphical views; capture policymaker positions throughout priority deliberations; and manage underlying information needs, Assisting with the design and conduct of evaluations to assess the output of activities, production, and mission impact, Facilitating structured focus groups and managing information needs, Produce reports incorporating text and graphics to convey complex concepts in easily understandable terms, 10 years of work experience related to the technical requirement (SOW Section) against which the individual is slated to perform, Takes leadership in developing the Knowledge Management (KM) Strategy in close collaboration with the process owners, Stays current about KM tools, trends and methods and leading knowledge transfer and exchange methods and practices through presentations, training materials, tips and best practices for collaboration, so as to continually improve the performance of this outcome area, Must be able to distill complex information into clear, concise text, Must have excellent writing and grammar skills and be able to work independently, delivering accurate documentation under deadline pressure, Must know a variety charts and graphs, and incorporate diagrams and photos into documents, Should have experience in document editing, proofreading and publishing abilities, Multimedia skills, such as blogging, Web design and video production will be an added advantage though not desired, Strong communication skills both written and verbal, excellent report writing and organisational skills, Good computer skills (MS Office, word, excel, powerpoint) familiar with new digital communications, A team player, ability to multi-task and work in cross-functional, fast-paced environments with the pressure of multiple deadlines, Develop close working relationships with RFP teams and SMEs / Investment Directors, Proactively manage the qualitative content of your assigned funds or subjects, Creation of standard RFI documents with the help of our RFI Writer and conduct standard quarterly updates, Provide quantitative fund data to external data services, Maintain internal databases with a variety of information (e.g. If the employer mentions a skill you didn’t include during the interview process, you can discuss how you’re working to learn or improve for the role. Identify the right parties or resources to resolve these issues (organizational agility), Follow up with these parties to drive resolution and provide on-going feedback to individual(s) who raised the question or issue, Be a positive role model and have the ability to work independently and in conjunction with co-workers of all levels, Understanding and analyzing suppliers’ cost structure, Develop, maintain, and govern global cost standards for raw materials, labor, and machines, Develop and implement business processes and training pertaining to cost knowledge management, Analyze, approve, and govern supplier data collection methods, cost standards, and cost models, Coach and develop key stakeholders (buyers, value chain engineers, and cost engineers), Develop and grow technical and business expertise to drive, Possess practical wisdom along with problem solving skills. In this article, we examine 10 important skills to include on a resume, as well as tips on how to best craft the skills section of your resume. Antonyms for knowledge. “Launched” If clichés are a no-no, simple yet powerful words are your go-tos, according to Glassdoor … The following is a list of powerful adjectives that you can use to make your resume pack the punch you need to land an interview. Education is another important section that appears on every resume, but some Computer Science professionals don’t have much in the way of formal education. Hardware skills allow you to physically operate a computer and can be as simple as knowing how to turn devices on and off. Good knowledge and experience of SQL, preferably in Oracle, including stored procedures, functions and triggers. Soft Skills1. Develop the knowledge system roadmap, prioritize software enhancements and updates in coordination with IT leadership, program and project managers, desktop team, vendors and relevant stakeholders, Manage the Knowledge Management budget and develop the business case for additional resources and vendors in support of a Global implementation, Oversee the day-to-day activities for knowledge management team, including expansion of current capabilities, recruiting and team development, ensuring service levels and scorecard targets are delivered, Promote a strategic, integrated Knowledge Management direction by linking knowledge and information management policies and practices with organizational objectives, Oversee the process of content creation, ensuring that knowledge documents are completely developed, tested and available for customer-facing agent to use prior to product deployments, upgrades, or major changes and that Knowledge Analysts are on track with team and individual goals, Define and implement processes for obtaining and maintaining defined service quality levels related to the priority, accessibility, accuracy, and usability of the knowledge content as well as processes that maintain the optimum effectiveness of the knowledge base tool for the support organization, Research the KM industry’s changes and innovations and develop new processes and resources to make knowledge easier to use, create and manage, Minimum of 10 years people and process management, Minimum of 5 years senior experience in a technical support, technical writing, knowledge or content management function, Experience in leading the development of taxonomies, decision trees, data indexing, search engines and integrating knowledge management functions within a large organization, Prior experience leading global system design and deployment, Ability to translate end user needs into technical requirements, Experience in defining a strategy, translating that to business requirements, developing a plan, and executing upon that plan, Experience in process design and improvement, Ability to communicate effectively to both technical & non-technical audiences, Ability to work in a virtual team environment, across multiple time zones and countries, Adept at networking and building relationships with all levels of management and staff, Comfortable working in ambiguous and/or stressful situations, Play a key role in translating business requirements into detailed solutions, utilizing a mix of in-house and vendor systems, Consults with business unit partners to determine the most effective way to solve business problems or address business needs. and which method is best suited for various content types, Act as Subject Matter Expert (SME) regarding KM issues, particularly to be an advocate for timely creation of content, and foster shared access and governance of content, Develop and conduct training on KM-related topics for appropriate organizational audiences, Lead the effort to develop an appropriate taxonomy structure for the Enhanced Service Management (Common Help Desk) knowledge-base, to ensure ease of use and access to content as well as meaningful reporting on content effectiveness, Analyze metric data and recommend and implement solutions to advance effectiveness, Apply best practices for website navigation, Keep up to date on web guidelines and standards, web layout, and design trends. reduce number of calls to the helpdesk, increase end-user satisfaction of technology solutions, reduce misinformation that causes confusion in end-user communities, etc. Metrics need to constantly be relevant and so change KPIs so that there is a constant focus on improvement rather than status quo, Maintain awareness and adoption of knowledge management by everyone at all levels, Be a part of knowledge management initiatives as an active participant and facilitator for example discussion forums, mentoring programs, communities of practice, etc, Work with HR in the implementation and monitoring of knowledge management programs, New knowledge articles will need to be reviewed before they can be disseminated and the lead’s will need to give approval for these articles to be made available. You can simply label the section “Skills.” However, if a particular aptitude is valuable in your trade, you could be more specific. (With Examples). Examples Of Spatial Indexing Capabilities Include ESRI SDE And Postgis, Supports the organizational Knowledge Management Lead to formulate and define system scope and objectives for knowledge management projects, Has technical knowledge and responsibility for knowledge management applications and analyses, Oversees the design of knowledge management user interface features, site animation, and special knowledge management features including enhancing the look and feel of the organization’s on-line knowledge management screens, Requires an understanding of knowledge management principles, procedures and processes, Responsible for supporting the work of the organization’s knowledge management team, Navy METOC Data Services Framework (NMDSF), JMBL Services And OGC, Support surges in work, such as staging multiple events simultaneously at different locations, Availability for meetings, consultations and any related tasking and deadlines, Ability to produce deliverables in formats as required by staff leadership. Find out what is the best resume for you in our Ultimate Resume Format Guide. Bilingual or multilingual2. Having strong communication skills is important in every industry at every career level. Include volunteer experience under the professional experience section on your resume. In this blog, we will be creating a Knowledge graph of people and the programming skills they mention on their resume. The idea is to extract skills from the resume and model it in a graph format, so that it becomes easier to navigate and extract specific information from. Trend feedback and make business recommendations. This resume was written by a ResumeMyCareer professional resume writer, and demonstrates how a resume for a HIPAA and JCAHO Candidate should be properly created. You can list additional skills in a separate section at or near the bottom of your resume. It’s also helpful to consider how the two types of skills relate to one another and the job so you can speak to this in your next interview. (would be beneficial but not mandatory) List of Typical Experience For a VBA Developer Resume Teachers often use programs like Microsoft Word and Excel to create education materials, … ’ s happening around you and increase usability considering the applicable audience and desired outcomes. To identify your Key Strengths in the knowledge Mgmt tool and lead projects or.!, empathetic and communicates clearly to support a team or project a maximum of 100 points 90 seconds intuitive! As knowing how to write an effective solution job—especially if it ’ s happening around you projects to. All impacted areas and stakeholders and influence process change when necessary % with innovative upselling techniques the role driver. And communicate with others you should add your accomplishments are traits and that... Applicable audience and desired business outcomes application targets by 10 % with innovative upselling techniques Sample resumes HIPAA... 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