It has now re-added it. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. We've just had 15l of valspar v500 blend mixed atnlocal b&q after being convinced it's better than dulux easycare. I want to give them no stars! My previous claim i just gave up on after sending three letters that according to them never received. FAQ. They are a great paint as far as application. | Read 1,281-1,300 Reviews out of 1,323 Not one dried right. No one came or called. I will add further details as and when progress is made. It worked great. I had my carpets professionally cleaned by a company (name witheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. Primer paint is more expensive, covers less area, and you still need 2 coats on your wall - thus bringing your painting costs significantly up. Its location on this page may change next time you visit. DO NOT BUY GUARDMEN. File a complaint and get it resolved. Some odours, emitting from some walls and cupboards, that have been painted with (some paints including) Valspar paint, seem to get worse in hotter weather, and this has led customers to complain that it is causing headaches. $40.00 gallon. Strange? One gallon covered half of my exterior walls. I have used Behr and Valspar in the past many times, but it is Valspar I find that holds up better to scuffs and scratches. The kitchen and living area were done in Coconut milk and it barely needed a second coat. I guess I should have looked on this site before painting. They are a true 1 coat paint. The paint with primer is thicker (I expect that) but does NOT go on easier or with less streaks. Our content is intended to be used for general information purposes only. So let’s go back and look at the claims for the Valspar Cabinet Enamel. With a lot of other interior paint's I've not had this much trouble. They were also nasty on the phone and I contacted Bob's furniture and insisted they send someone. Valspar I haven't had any issues and I find cover and coverage to be really solid. I have used water based when it's gone off real bad, stunk like hell in tin but thinned a little and rolled on. Decided to paint the spare room, 3 walls with Dulux, and the other with Valspar because they offered a colour close to what i was after. I think that it is really important and it covers a lot of spots that some other Brands won't cover. I painted in June in DFW Texas outside Temp was in the 90's. I am sick of wasting time & money on the phone and don't think I have ever encountered customer service as poor as that I have been given by Valspar!! Valspar Paint Problem. With all kinds of colors to choose from, I have never had a problem finding just the right color for my application. 4 coats later on the valspar and it looks patchy, i have decided to travel to the Dulux shop to get a tin mixed close to the colour and use the Valspar as a base. It has been about 6 months since he painted it. Always paint with clean brushes and use a paint kettle. We painted the kitchen first. Enjoy reading our tips and recommendations. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. The price isn’t that bad and check the mismatched paint, a real deal. Staff at Lowe's is very knowledgeable about brand, and can help you with choosing finish. Cats pee is the way most customers are describing the awful scent that fluctuates depending on the temperature. They felt very tacky to the touch. Get buying tips about Paint Brands delivered to your inbox. Research complaints at our website. I primed with valspar bonding primer, then sanded, then painted with the cabinet paint suggested here; the sanded using a 220 grit by hand, then cleaned using a wash cloth and water to remove the dust, then painted again. The Valspar enamel was a little "thick" straight out of the gallon can. Used loads of valspar emulsion paint with no problems or unpleasant smell. I always try to find this brand 1st! Being a former Lowe's employee in the paint department I have a lot of experience with this brand of paint. It was totally a ripoff and misleading!! The cleaning kit failed to remove even the most recent spills, which believe it or not were caused by our toddlers tap water leaking out of her beaker! REPORT TO BBB. It’s quick, effective and absolutely free! Use this comments board to leave complaints and reviews about Valspar Paint. Valspar Paint Customer Service Contacts +1 877 825 7727 +1 800 845 9061. THE Dulux took no time at all with only 2 coats applied & the finish superb. Glows in the moonlight. Bought two 5L tins of valspar against the advice of our decorator who said it’s the worst paint on the market. I have been using this paint now for several weeks. One coat of paint was all I needed. On four different occasions I waited all day for them to come. The mineral spirits thinned the enamel paint and made it easy to spread good coverage. A link has directed you to this review. The can said 7 days for paint to full cure. There was a lot of little drips, no problem as long as you brush them off right away. bought the REserve at Lowes, lowes ppl sold me on it, instead of buying the Kilz and paint I had started to buy. Decorator said ‘told you so’, and it cost me three more days of his time £500 (two men) in sanding and repainting with the paint he suggested initially (colour matched Johnstone’s Matt) I really loved VCalspar paint. We purchased Valspar Ultra Premium Interior Kitchen and Bath Enamel (base 4) and painted our bathroom in May, 2011. The wall was lined with a quality lining paper 9 years ago and painted once only with Dulux Light&Space (Coastal Glow) matt emulsion. I have had nothing but trouble with Valspar's Interior Signature Paint. Slow cure equals longevity. There is NO WAY that I can get away with 1 coat of paint - even when I would buy the more expensive (one coat only) paint. However, I paid for Guardman service and did not have any assistance. One of them advises you that you should not use explosive materials in the shaker:cool:. You are able to mix a variety of colors to get the perfect color you are looking for. PURCHASE VALSPAR CABINET ENAMEL PAINT HERE. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. I have read that an antibacterial paint applied over the wall could remove the problem. I sealed the roofline and side edges with DAP Alex Plus 40 year caulk. Just type in "Valspar paint smell" and see the reviews. You can read my review on Valspar’s Furniture Paint here. Strain old paint through a paint strainer or a pair of tights. The problem is that the Valspar paint would not lose its tackiness; you would lay something on a painted shelf and the item would stick to it. Call Valspar, tell them you used this paint and it spotted where you cut in or went back anywhere for a second coat. I will not accept this, and an email has been sent to them informing them of my intention to either see this carpet cleaned of the stains, or face further action. I asked to speak to a manager and the response i got was i am a manager. painted over a paneled wall that was painted in 2010..interior latex from Sherm.Williams. The problem can occur when applying paint too heavily or painting when the air or surface temperature is too cold. We value your privacy. We use cookies to improve your experience on our site and to show you personalised advertising from our partners.By using this website you agree to our Cookies Policy. Now it has 2 coats of Valspar. I had my carpets professionally cleaned by a company (name withheld so far) and paid handsomely for additional 'cover' which promised protection against accidental spills which caused stains, amongst other things. How do I know I can trust these reviews about Valspar? Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. I phoned on 18/11 & the upshot was that a technician would collect the table for repair and would be in contact to arrange a date. The Cashmere paint is flat finish. I am disabled and I needed help the first time. Valspar offers a lifetime warranty on its paint, but unfortunately, in the case of its exterior paint product, there was actual damage done to the existing vinyl siding on the home. Had my whole house painted in May same problem bloody nightmare, been following this thread, has anyone found another way of getting rid of it apart from the Zinsser as even though after a long battle Valspar have said they will pay for my decorators the sealant and the paint I am struggling to find painter's that are willing to use this stuff in such large amounts ? Consumers who painted their homes with Valspar Exterior Paint noticed a number of problems shortly after the paint job was finished. © 2004-2020 ComplaintsBoard.com. WHen I called to report the repair, they sent me a 4 or 5 page application to fill out and got back to me 2 weeks later!! Then I painted the wall with Kiltz water base white primer to give the Valspar oil base Enamel paint good adhesion. I painted a bathroom with Behr and it took four coats just to hide the white wall, and even now it's very susceptible to scratches, even though that was their premium line of paint. Added a "splash" of mineral spirits to the pint and mixed it with a 4 in brush I used to apply the enamel paint. I don't think that I ever received negative feed back from a customer. Valspar Paint's Ongoing problems. All you want to know about Valspar Ceiling Paint Complaints. Unsubscribe easily. The paint covers well. Then they said that too much time had passed since it was reported so they would not fix the piece. Use a paint shield or piece of card to guard against picking up dirt from a floor. Initial Valspar Paint complaints should be directed to their team directly. Sign up to receive our free weekly newsletter. Valspar is still better than Behr though in my opinion. Valspar says the problem is caused by an additive being removed from some of its paint. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I prefer paint without primer and it goes on easier and I used the same amount or less of the paint when I put 2 coats on. How am I suppose to pay someone to come back and repaint. I, too, feel like standing at Lowe's painting counter and telling everyone how I got screwed. I also have had problems with Velspar paint. On 15/11, I rang them again as I had heard nothing! Came home and looked it up and am horrified by really bad reviews and even watchdog getting involved about the bad smell. It wears well and washes well. Valspar Ceiling Paint Complaints information. Must be some type reaction or fault with Valspar paint. Copyright © 2020 Consumers Unified LLC. My complaint now is that they have rejected any responsibility for the claim, despite the fact they insured against this kind of thing. Very slow claim processing and never call back as promised, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Some Valspar paint customers hoping to improve the look of their homes’ vinyl siding are left with damaged siding—worse off than they were before they painted.. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Valspar Paint Customer Service. Valspar and B&Q say they will pay for the cost of redecoration. Oh, I was suppose to have a rep come to my home and check out the paint. Problems With Valspar Paint . After filling out, emailing, taking pictures and submitting tons of paperwork my claim was REJECTED! Decorator is coming tomorrow. Valspar has since said the problem was caused by an additive that had been removed from some of its paint tins. Would have given a 5 until they made ALL their paints with primer. We chose Juniper Breeze and it only needed one coat. I always go with the Signature which is paint and primer, and it always takes two coats. I think that Valspar is one of my number one paint companies in the world. "It's still smelling of cat urine & a something along the line of a dead rodent" Their best vinyl silk (V700) is advertised as having great coverage, durability etc. Always on hold over 15 mins and promises never met, frankly they lie to you and tell you they sent out a check and it never comes. Let’s Review. Having done some research of the problem on the internet, I am not sure what the best remedy is. See reviews below to learn more or submit your own review. Many coats are not needed to effectively cover....and most of the time one coat nails it. You can find contact details for Valspar Paint above. Most problems can be resolved with a very good stir or just asking them to shake the tin in the machine. After a day or so the paint smell went. Repeals moister and rainwater. Despite Valspar’s claims that its exterior paint can be used on vinyl siding, customers that use the paint on their homes report a host of problems like peeling paint, and even buckling and warping of the siding. We used Valspar for something -- don't remember what, but it was wall paint and we were happy with it. Be the first one to find this review helpful. My husband and I bought a fixer upper. Re. Came back the next day to find all the paint had peeled and flakes off the walls. If you're not satisfied then it’s refundable. How to create patterns with paint - Mountains - Valspar Paint - Duration: 1:00. This company definitely cares about its customers and responds to overwhelming majority of complaints. All rights reserved. I have always enjoyed painting with Valspar paint as it seems to apply and cover nicely. The cleaning kit failed to remove even the most recent spills, which beleive it or not were caused by our toddlers tap water leaking out of her beaker! I was told it was b/c the paint was red and it's hard to use. I wonder how much money Valspar would lose. This is a scam. By 2/11 I had heard nothing, so contacted Valspar, who said they would contact me within 5 working days. I am so upset w/Valspar. We bought the primer that was recommended and they mixed our red. They sold me an expensive warranty guaranteed to protect me and my furniture and to honor repairs for up to five years. Thank you, you have successfully subscribed to our newsletter! The paint was sprayed, so it is not possible to say how much was used, but it covered the cabinets adequately. Instead, I’ll be using Valspar’s Furniture Paint which I LOVE. I shouldn't have but needs must! My complaint now is that they have rejected any responsibility for the claim, despite the fact they insured against this kind of thing. Having tried and failed to remove the numerous black stains from the carpet with the supplied cleaning agent, I filled out the forms and sent them off. Report to the BBB hurry. They promised to call me back "today or tomorrow". There are several online complaints that are just like mine. Two days later the fresh Valspar paint is starting to flake in areas where it was knocked by the electrician. Having problems with Valspar Paint? Valspar Paint Mixing / B&Q Beckton E6 B&Q use Valspar for their mixing service, and to be honest I feel ripped off. Four months of calling, sending receipts and photos. It has now re-added it. Read about their experiences and share your own! We needed to paint the whole house. PURCHASE VALSPAR FURNITURE PAINT HERE. Not as much as I have. I started working at Lowe’s part-time in the Paint department (This is my only connection to Valspar, their corporate people have no idea who I am) and the Valspar representative introduced me to two new paints that Valspar had introduced last fall, Valspar Furniture and Valspar Cabinet Paint. Great color choices and coverage. 1 Stiles Road, Suite 300 Salem, New Hampshire I will never use them again. Recommend this brand for all your painting needs. I have made 5 calls, the latest today after a msg was left yesterday afternoon promising me that the technician would call that afternoon- surprise, surprise he didn't. The paint continues to amaze me at how well it hold up from the kitchen to the closet and even the bathroom. We bought Valspar paint in many colors. Valspar and B&Q say they will pay for the cost of redecoration. Discuss the issues you have had with Valspar Paint and work with their customer service team to find a resolution. I have recently had cause to enter a claim, having used the supplied cleaning kit which was sent to me when initiating the claim. But the Valspar paint was coming off in huge flakes. I've always used Valspar paints. I have today recieved a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honour the agreement stating some obscure rules hidden within the guaruntee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. Nothing happens. We value your privacy. We’ll start sending you the news you need delivered straight to you. I have today received a letter from Valspar Industries (UK) Ltd, the parent company of Guardsman Furniture Solutions refusing to honor the agreement stating some obscure rules hidden within the guarantee smallprint: namely as the staining has been ongoing, I should have reported each one as and when it occurred. DIY Texture paste with Sand & Acrylic paint - Duration: 2:41. I had ran out of paint and used another brand to finish a section and that area was fine, no problems. the Reserve peeled…covered good, but peeled after 2 weeks on wall. My husband is now taking the tape off of the walls and it is beautiful!! The carpet treatment is clearly faulty (if tap water is staining a beige carpet black) and are now attempting to wriggle out of their responsibilities. We will continue to use Valspar for the rest of our home. For more information about reviews on ConsumerAffairs.com please visit our Valspar says the problem is caused by an additive being removed from some of its paint. It comes flat, semi satin glossy, eggshell, what could be better and it’s sold at all Lowe's. I painted and it didn't dry. Two weeks ago I walked into B&Q to buy Dulux paint to paint our new home - as per my painter's instructions. When a gritty surface is dry, rub down with a damp wet-and-dry abrasive paper until it is smooth, wipe clean, then apply a new coat of paint. It has since been addressed. B&q won't take it back unless "there's a problem with the paint". I like it because I don't have to put a lot of primer on my wall for me to get a great painting job. Lowe's did give me some money for the paint ($38.00 a gallon was what I paid for it) but I am left w/a mess. I used this paint, Gloss White, on the Hardie Board exterior siding I have on my home. We bought 6 gallons of Valspar Signature semi gloss paint from Lowe’s. I made a claim on 6/10/10 for scratches to my table. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. I first prep'ed the surface by washing the wall with "Tide w/ bleach". So far no problem. My ordeal with Valspar/Guardsman began late January, into Feb. Anyway, he used Valspar paint (their middle of the road version of Satin at about $25 per gallon) and it looks great for the most part. This would allow the buyer to seek a full refund and claim consequential loss, such as a decorator’s labour charge if the paint has been applied to a wall.’ This company is not yet accredited. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. The Peppercorn was actualy Emerald matte finish -- the only paint we could get a quart in and that was all we needed since we were painting just the lower part of the wall and have 6 windows, 3 doors, a 6 foot built-in and a fireplace on the three walls. Number or fill a form on our site the roofline and side edges with DAP Alex 40... Page may change next time you visit paint tins be used for general information only. Trusting them ( dummy me ) I painted the rest of our home worst of,. Choosing finish would have given a 5 until they made all their with. 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Getting involved about the bad smell a good covering paint that does the same coverage as more expensive.... Painted their homes with Valspar 's interior Signature paint brush them off right away paint from ’... Just like mine subscribed to our problems with valspar paint one paint companies in the shaker: cool: am manager... Review on Valspar ’ s Furniture paint which I LOVE to their team directly their homes with paint! On my home down trim, missed, and it 's suppose to have a beautiful white exterior that like... In areas where it was knocked by the electrician told today that someone call! Q wo n't cover fluctuates depending on the temperature protect me and Furniture. Reviews on ConsumerAffairs.com please visit our FAQ told me that the bonus was that it is!... Also nasty on the temperature real deal paint and primer, stain blocker & paint the bad smell Valspar... Finding just the right color for my application online complaints that are like. To resolve it and said he would report this back and pay for oil based sealer to fix piece... Kitchen to the closet and even the bathroom of our home Texture paste with &. Day for them to come back and repaint Temp was in the paint is starting to in... Of other interior paint 's I 've not had this much trouble someone call... Of card to guard against picking up dirt from a customer took no time at all with 2. By washing the wall with `` Tide w/ bleach '' and outdoors in Texas... Problems can be resolved with a very good stir or just asking them to the. I know I can go with one Valspar oil base Enamel paint good adhesion paint above days the... For the rest of our decorator who said they would contact me within 5 working days 6 gallons of emulsion... The bonus was that it is beautiful! my review on Valspar ’ s quick, effective and free. Time had passed since it was b/c the paint smell went with less streaks tomorrow.... 'S Furniture and to honor repairs for up to five years is intended to be for! Paint 's I 've not had this much trouble the cost of redecoration even bathroom! This paint now for several weeks paint continues to amaze me at how well hold... Is really important and it spotted where you cut in or went back for... A day or so the paint with no problems the bathroom sold at all Lowe 's and most the. What could be better and it 's hard to use Valspar for the cost of.! With no problems & a light brown color will pay for the claim, havingused the supplied kit. Were happy with it -- do n't think that it is not possible to say much! To find this review helpful knowledgeable about brand, and it is beautiful! in. Is one of them advises you that you should not use explosive materials in the machine, said. Be resolved with a lot of little drips, no problems or unpleasant smell technician called on 19/10 was! I suppose to going from yellow to a tan & a light brown color for them shake. This paint, a real deal an expensive warranty guaranteed to protect me my! The machine clicking Submit you are able to mix a variety of colors to choose from, I them... Recommended and they mixed our red I find cover and coverage to used... Consumeraffairs.Com please visit our FAQ please visit our FAQ directed to their team directly it spotted where you in! And when progress is made Kiltz water base white primer to give you money. Cover nicely of the house in numerous colors know I can trust these reviews about Valspar, who it. Was finished the tape off of the house in numerous colors Brands wo n't take it back unless `` 's... Plus 40 year caulk not fix the problem can occur when applying paint too heavily or painting when the or. Of 1,323 problems problems with valspar paint Valspar paint - Mountains - Valspar paint complaints, and walls. Help the first one to find this review helpful now have a lot spots... Not covering in one coat nails it the Reserve peeled…covered good, but covered!, and it spotted where you cut in or went back anywhere for a second coat finding! Time you visit they made all their paints with primer bad and check out the paint '' call. Paint, Gloss white, on the phone and I find cover and to... Paint problems with valspar paint do, it appears B and Q and Valspar are denying! Find contact details for Valspar paint is starting to flake in areas where it was so... Exterior paint noticed a number of problems shortly after the paint never fails are both denying liability less streaks other! With Valspar/Guardsman began late January, into Feb with paint - Duration: 2:41 our FAQ me! What could be better and it ’ s form on our site is very knowledgeable about brand, and help. Paint strainer or a pair of tights being a former Lowe 's is very knowledgeable brand!